Preview Mode Links will not work in preview mode


Jun 17, 2020

In this episode, you'll hear from Manuel Ugues, Regional Director for SERCO of Texas, as he discusses the impact of the COVID-19 pandemic on the regional economy, and how the workforce system has responded. He also reveals the transition that SERCO had to make as an organization from providing in-person services to providing virtual services, and shares lessons and takeaways for businesses.